How To Order

How can I get more information about a product?

If you need more information about any Qasr E Shahi product, feel free to contact us via WhatsApp or email. Our customer support team will be happy to assist you with product details, availability, colours, sizes, and other queries.

WhatsApp: +92 327 8524589
Email: qasreshahi@gmail.com

How can I place an order?

Absolutely! You can easily place your order directly through the Qasr E Shahi website by selecting your desired product and completing the checkout process.

For assistance, you can also contact us through WhatsApp, Instagram, or Facebook.

WhatsApp: +92 327 8524589

How can I cancel my order?

If you need to cancel your order, please contact us as soon as possible through:

WhatsApp: +92 327 8524589
Email: qasreshahi@gmail.com

Please note that cancellation requests may not be accepted once the order has been dispatched.

Can I track my order?

Yes. Once your order has been dispatched, you can contact us on WhatsApp with your order number. Our team will help you with the latest tracking information.

WhatsApp: +92 327 8524589


PAYMENT METHODS

WITHIN PAKISTAN

We offer convenient payment options for customers across Pakistan:

  • Cash on Delivery (COD)
  • JazzCash
  • NayaPay
  • SadaPay
  • Bank Transfer

Payment options available to you will be displayed during checkout or confirmed by our customer support team when placing an order through WhatsApp.

CUSTOMER SUPPORT

Online Support: 24 Hours

Qasr E Shahi is an online-only jewellery store, so you can reach us anytime through WhatsApp or email. Our team will respond as soon as possible.

Qasr E Shahi — Wear the Legacy